Network Optimisation Model for Leading South African Retailer

One of South Africa’s leading retail chains with more than 400 stores throughout Africa and the Middle East was experiencing major warehouse capacity constraints due to increased demand. Facing a period of significant growth over the next five years, the company needed to understand the impact of the projected volume on its network. Was a new distribution centre needed? What was the best location for any potential new DCs? Should the capacity of existing DCs be extended? Should the imports warehouse, currently in Cape Town, be relocated to Johannesburg which is closer to the majority of demand?